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Frequently Asked Questions FAQs

How We Work

  • What is your process?
    Our process revolves around our four service pillars. Depending on project requirements, we may need to use one or more of the services in each pillar, though not necessarily in a linear order.
  • What are your usual work hours?
    Brick-and-mortar office hours are from 9am to 6pm, Mondays to Fridays. We've been known to work at odd times for certain projects, but generally shy away from extended work hours. Don't worry though, we work fast and always deliver on time.
  • How long does it take to...
    get designs?
    Wireframes can take anywhere from 4 to 6 weeks. Skinning, visuals, content and graphics, 4 to 6 weeks.
    make a prototype?
    Assuming the designs, mechanics and user flow have been finalized and approved, paper prototypes can take 2 weeks to prepare, static wireframes 3 weeks, and clickable wireframes 4 weeks.
    develop a website?
    Depending on complexity, websites can be completed within 4 to 12 months, starting from when wireframes are approved. But you don't have to wait until that time to see your site. We build in sprints, so that means we release new features every 2 weeks.
    test my product?
    Usability Testing can take 3 to 6 weeks, Usability Inspections 2 to 4 weeks.
  • How do you find your testers?
    We match the recruits with the intended user profiles for the products. Depending on the project, we may recruit the participants ourselves (Quiddity research team) or partner with a third party recruitment agency for more complicated/hard-to-find users.